John Carroll, in founding Windmill Therapeutic Training Unit, was careful to ground the service in a Social and Therapeutic model based in a Humanistic approach where unconditional positive regard is Windmills core value. This model is reinforced by Windmill employing a Human Rights approach. Respect, dignity and equality are the basis of our work and Windmill enforces a No Tolerance of Abuse Policy.
The concept of unconditional positive regard dictates that each person, no matter what their presentation or history, is listened to, is given a platform from which to be heard, is truly heard and is treated in a positive and respectful manner.
The therapeutic relationship is understood by Windmill as the most important tool the worker has when working with the individual. The therapeutic relationship is understood to be a reciprocal relationship, one of mutual respect and trust, one in which the worker is not the all-powerful one, but one where real equality exists.
The Values of Windmill include:
Respect and unconditional positive regard.
Respecting individuals who access the Service as adult citizens.
Providing a safe environment which is conducive to learning and development.
Focusing on ability, not disability, and using a positive approach to deal with any presenting issues whilst always aiming to achieve a positive outcome for all.
A person centred approach, where each person is treated with dignity and as an individual with a unique personality, abilities, needs and aspirations and is appropriately scaffolded and supported to achieve his/her individual positive outcomes.
Supporting those who access the Service to achieve a real sense of identity, and self-advocacy.
Supporting those who access the service to gain a greater understanding of the nature of human beings and society at large.
All aspects of the Service’s operations are aimed at bettering the experience of those who access the Service, the Service exists for them.
Encouraging and enabling therapeutic interactions, which facilitate growth and development in a positive way, between all members of Windmill, those who access the Service and staff alike.
Those who access the service are facilitated to make choices about the service and are central in planning the service they receive.